{"id":13211,"date":"2025-04-11T19:18:18","date_gmt":"2025-04-11T11:18:18","guid":{"rendered":"https:\/\/www.tosunlux.eu\/?page_id=13211"},"modified":"2025-05-07T14:21:33","modified_gmt":"2025-05-07T06:21:33","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.tosunlux.eu\/th\/faq\/","title":{"rendered":"\u0e2b\u0e19\u0e49\u0e32\u0e04\u0e33\u0e16\u0e32\u0e21\u0e17\u0e35\u0e48\u0e1e\u0e1a\u0e1a\u0e48\u0e2d\u0e22"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"13211\" class=\"elementor elementor-13211\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d298e86 elementor-section-content-middle elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"d298e86\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;video&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wider\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-780b648\" data-id=\"780b648\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-46d2e81d elementor-widget elementor-widget-heading\" data-id=\"46d2e81d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">FAQ<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-758b2fa9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"758b2fa9\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6ba87fd7\" data-id=\"6ba87fd7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-53b634fc elementor-widget elementor-widget-heading\" data-id=\"53b634fc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">we\u2019re here to<br> <b>all your questions<\/b><br><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-793ce6b5 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"793ce6b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The answers to the most frequently asked questions about our products and service can be found here. Should you want to know more, we are at your disposal personally.<span id=\"2\" class=\"notranslate immersive-translate-target-wrapper\" lang=\"zh-CN\" translate=\"no\" data-immersive-translate-loading-id=\"\">\u00a0\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-408780b9\" data-id=\"408780b9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4a1f3171 elementor-widget elementor-widget-toggle\" data-id=\"4a1f3171\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h2 id=\"elementor-tab-title-1241\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1241\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How can we collaborate with TOSUNLUX?<\/a>\n\t\t\t\t\t<\/h2>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1241\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1241\"><p>We can offer dealership, distributorship or sole agent to clients according to the annual turnover they might achieve.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h2 id=\"elementor-tab-title-1242\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1242\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What kind of quality approval you have got?<\/a>\n\t\t\t\t\t<\/h2>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1242\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1242\"><p>Many of our products have gained quality certificates issued by INTERTEK, VDE, TUV, Bureau Veritas and Dekra. They are the symbol of high quality!<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h2 id=\"elementor-tab-title-1243\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1243\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What is the warranty time for TOSUNLUX products?<\/a>\n\t\t\t\t\t<\/h2>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1243\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1243\"><p><strong>Two years<\/strong> warranty for most of products.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h2 id=\"elementor-tab-title-1244\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1244\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What is the delivery time?<\/a>\n\t\t\t\t\t<\/h2>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1244\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1244\"><p>Generally, 30-45 days upon receipt of final confirmation on the order.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h2 id=\"elementor-tab-title-1245\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1245\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What is the minimum amount of the order?<\/a>\n\t\t\t\t\t<\/h2>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1245\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1245\"><p>No minimum amount requirement for the first order. For second order, the sum of the order should be not less than USD15,000.00 in principle.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h2 id=\"elementor-tab-title-1246\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-1246\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Where can I get prices and place order with TOSUNLUX?<\/a>\n\t\t\t\t\t<\/h2>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1246\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-1246\"><p>If you want to get prices and place order more quickly, you might log in TOSUNLUX purchase platform<strong> <a href=\"https:\/\/www.89-1011.com\/custom\"><u>https:\/\/online.tosunlux.eu\/customer<\/u><\/a>.<\/strong> Please ask your customer consultant expert from TOSUNLUX to provide an account number and password!<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h2 id=\"elementor-tab-title-1247\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-1247\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What is the terms of payment?<\/a>\n\t\t\t\t\t<\/h2>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1247\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-1247\"><p>For small order which is less than usd2,000.00, 100% T\/T in advanced. For bigger order, 30% deposit and 70% T\/T before sending original documents. Terms of payment might be more flexible some time after start collaboration.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"How can we collaborate with TOSUNLUX?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>We can offer dealership, distributorship or sole agent to clients according to the annual turnover they might achieve.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"What kind of quality approval you have got?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Many of our products have gained quality certificates issued by INTERTEK, VDE, TUV, Bureau Veritas and Dekra. 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Terms of payment might be more flexible some time after start collaboration.<\\\/p>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FAQ we\u2019re here to all your questions The answers to the most frequently asked questions about our products and service can be found here. Should you want to know more, we are at your disposal personally.\u00a0\u00a0 How can we collaborate with TOSUNLUX? We can offer dealership, distributorship or sole agent to clients according to the annual turnover they might achieve. What kind of quality approval you have got? Many of our products have gained quality certificates issued by INTERTEK, VDE, TUV, Bureau Veritas and Dekra. They are the symbol of high quality! What is the warranty time for TOSUNLUX products? Two years warranty for most of products. What is the delivery time? Generally, 30-45 days upon receipt of final confirmation on the order. What is the minimum amount of the order? No minimum amount requirement for the first order. For second order, the sum of the order should be not less than USD15,000.00 in principle. Where can I get prices and place order with TOSUNLUX? If you want to get prices and place order more quickly, you might log in TOSUNLUX purchase platform https:\/\/online.tosunlux.eu\/customer. Please ask your customer consultant expert from TOSUNLUX to provide an account number and password! What is the terms of payment? For small order which is less than usd2,000.00, 100% T\/T in advanced. For bigger order, 30% deposit and 70% T\/T before sending original documents. Terms of payment might be more flexible some time after start collaboration.<\/p>","protected":false},"author":1,"featured_media":10447,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-13211","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>TOSUNlux FAQ | Electrical Products &amp; Solutions Explained<\/title>\n<meta name=\"description\" content=\"Find answers to common questions about TOSUNlux electrical products, services, ordering, shipping, and technical support. 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